Refund & Return Policy

Last Updated: September 2026

At Vedakosh, we carefully pack every order before it leaves us. Since our products are personal care and hygiene products, we currently accept returns or refunds only in specific situations.

1. Damaged Products

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number

• Clear photographs of the damaged product and packaging

• A short description of the issue

After reviewing the request, we may offer a replacement or refund, depending on the situation.

2. Incorrect Products

If you receive a product different from what you ordered, please contact us within 48 hours of delivery.

Once verified, we will arrange a replacement or provide a refund, as applicable.

3. Defective Products

If you believe your product has a manufacturing defect, please contact us within 48 hours of delivery with photographs and details of the issue.

We will review the concern and provide an appropriate resolution.

4. Change of Mind

We currently do not accept returns or refunds simply because you have changed your mind, ordered the wrong product, or no longer require the product.

5. Products That Cannot Be Returned

For hygiene and safety reasons, opened or used personal care products cannot be returned.

6. Refunds

If a refund is approved, it will be processed through the original payment method, wherever possible.

The time taken for the refund to reflect in your account may depend on your payment provider or bank.

7. Shipping Charges

Shipping charges are generally non-refundable unless the return or refund is due to an incorrect, damaged or defective product received from us.

8. How to Contact Us

For return or refund requests, please contact:

Email: vedakosh@gmail.com
Phone / WhatsApp: +91 88891 28018

Please mention your order number in your communication.